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FAQ
Modeling and Analysis
Modeling
How much of the model is reusable?
What is a TEAMS Model?
Why does Asymmetric test have the condition “Pass outcome functions <= Union of fail outcome(s) functions" in TEAMS-Designer’s Test properties dialog?
How do I create a test with multiple outcomes?
The components in my system are mostly mechanical, fluidic, and pneumatic. Can I model this application with the TEAMS software suite?
What are “Operational Check” tests?
How do I remove a function mapper on a module?
Is it possible to add my own hierarchy labels?
How do I map a function in a module?
Why can’t I add a function to a module?
Advanced Modeling: Mappers and Blockers
How are function-mappings applied?
How does a function blocker affect function mappings in a module?
I want to use mappers and blockers but the button is not visible, what happened to it?
Analysis
What are “Operational Check” tests?
Why is a test not used in the diagnosis phase of a session and does not appear in the diagnostic tree?
How do I generate a dependency matrix report?
How do I perform an analysis on a model using only desired modules?
How do I perform an analysis of a model using only desired tests?
Setup and Configuration
System Requirement
What are the minimum system requirements for TEAMS-Designer ?
What are the minimum system requirements for TEAMS-IDE Server?
What are the minimum system requirements for TEAMS PackNGo?
What are the minimum system requirements for TEAMATE?
What are the minimum system requirements for TEAMS-RDS?
Download and Installation
How to Change TEAMS-RDS’ Tomcat Port
How do I setup TEAMS-RDS to send jobs via email to TEAMS-PackNGo or TEAMATE and receive session logs?
Does activating a TEAMS product require an Administrator?
How do I download my software?
License and Activation
How many concurrent sessions can TEAMS-RDS handle?
Where can I find QSI’s Master Agreement for Software LIcense and Support?
If I do not have current software support (ME&S), can I move a license from one computer to another?
How do I transfer a license from one computer to another?
My hard drive crashed or I re-installed my OS. How can I get a new license?
How long is my license valid?
How do I activate my TEAMS software?
Database Configuration
Uninstalling Microsoft SQL Server Express
How do I add an Oracle ODBC data source for a TEAMS-RDS database?
How do I add a MSSQL ODBC data source to a TEAMS-RDS database?
How do I add a MySQL ODBC data source to a TEAMS-RDS database?
Where can I find the ODBC Data Source Administrator utility?
Firewall and Security
How to bind AJP to localhost
What 3rd party libraries are being used by TEAMS products?
How to Change TEAMS-RDS’ Tomcat Port
How can TEAMATE synchronize data with TEAMS-RDS?
How to configure TEAMS-RDS for SSL
How do I set up TEAMS-RDS to encrypt PackNGo jobs
What are the ports used by the TEAMS software suite?
System Administration
How to Change TEAMS-RDS’ Tomcat Port
How do I configure TEAMATE to send Session Logs back to TEAMS-RDS via Email?
Where are the system error log files for TEAMS-RDS?
Where are the TEAMS models and session logs saved?
What are the recommended JVM settings for RDS?
What files and data should be backed up for TEAMS-RDS or TEAMS-IDE Server?
If I do not have current software support (ME&S), can I move a license from one computer to another?
How do I configure TEAMS-RDS to use Active Directory for authentication?
How do I transfer a license from one computer to another?
My hard drive crashed or I re-installed my OS. How can I get a new license?
TEAMS Toolset
TEAMS-Designer
What are the minimum system requirements for TEAMS-Designer ?
What 3rd party libraries are being used by TEAMS products?
Does TEAMS software suite support internationalization (international languages)?
The PDF diagnostic tree is missing characters?
Why does is the PDF diagnostic tree not being generated?
What are the additional features included in the FMECA add-on?
Are there any limitations on the size or complexity of an instrument or system I can monitor with TEAMS?
The components in my system are mostly mechanical, fluidic, and pneumatic. Can I model this application with the TEAMS software suite?
How can I forward a model to someone else?
How do I access the Test-Designer panel for a test?
TEAMS-RDS
How to bind AJP to localhost
What 3rd party libraries are being used by TEAMS products?
How to Change TEAMS-RDS’ Tomcat Port
How do I translate user interface strings in TEAMS-RDS to another language besides English?
How do I configure TEAMATE to send Session Logs back to TEAMS-RDS via Email?
How can I restrict access to systems using user groups in TEAMS-RDS?
How can I, as a TEAMS-RDS administrator, set my models to expire in TEAMATE after a period of time?
How many concurrent sessions can TEAMS-RDS handle?
Where are the system error log files for TEAMS-RDS?
Where are the TEAMS models and session logs saved?
TEAMATE
What 3rd party libraries are being used by TEAMS products?
How do I configure TEAMATE to send Session Logs back to TEAMS-RDS via Email?
How can I, as a TEAMS-RDS administrator, set my models to expire in TEAMATE after a period of time?
How do I configure TEAMS-RDS to use Active Directory for authentication?
How can TEAMATE synchronize data with TEAMS-RDS?
How do I setup TEAMS-RDS to send jobs via email to TEAMS-PackNGo or TEAMATE and receive session logs?
What are the minimum system requirements for TEAMATE?
How do I configure TEAMATE to connect to a TEAMS-RDS server?
How does TEAMATE access models located in the TEAMS-RDS server?
TEAMS-RT
Do I need to send the outcomes of all the tests each time I send test results to TEAMS-RT?
How may I monitor my TEAMS-RT session using TEAMS-RDS?
What is TEAMS-RDS TEAMS-RT SDK?
When I run Sensor Agent (or my client application), I receive the following return code : 40. What does that mean?
Which platforms are supported by TEAMS-RT?
PackNGo
How do I set up TEAMS-RDS to encrypt PackNGo jobs
How do I setup TEAMS-RDS to send jobs via email to TEAMS-PackNGo or TEAMATE and receive session logs?
How may I send a PackNGo job to a remote technician?
Where can I download TEAMS PackNGo?
What are the minimum system requirements for TEAMS PackNGo?
TEAMS-IDE Server
What 3rd party libraries are being used by TEAMS products?
How to Change TEAMS-RDS’ Tomcat Port
How do I configure TEAMATE to send Session Logs back to TEAMS-RDS via Email?
How many concurrent sessions can TEAMS-RDS handle?
Where are the system error log files for TEAMS-RDS?
Where are the TEAMS models and session logs saved?
What are the recommended JVM settings for RDS?
What files and data should be backed up for TEAMS-RDS or TEAMS-IDE Server?
How do I configure TEAMS-RDS to use Active Directory for authentication?
Uninstalling Microsoft SQL Server Express
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