Qualtech Systems, Inc (QSI) provides intelligent reasoner technology for automatic diagnosis of complex equipment. The TEAMS® reasoner uses machine data (e.g., error codes) to narrow down the suspects and enables dispatch of the right parts, skills and tools to get the equipment fixed right the first time. TEAMS® excels at identifying root causes in equipment with complex relationships between suspects and error codes, and utilizes sophisticated algorithms to largely eliminate the need for troubleshooting. QSI clients have achieved a threefold reduction in unscheduled downtime and diagnostics part usage. TEAMS® enables all your service agents to perform like an expert.
Dr. Krishna R. Pattipati
Co-founder, CEO and Chairman of the Board of Qualtech Systems, Inc.
Dr. Krishna Pattipati is co-founder, CEO and Chairman of the Board of Qualtech Systems. Dr. Pattipati provides strategic direction to QSI’s business and technology roadmap.
Dr. Pattipati is internationally known for his pioneering algorithmic research on Diagnostics and Prognostics technologies, which are at the core of the TEAMS family of products. He has published extensively in these areas, solving problems of interest to commercial industry and national defense funded by NSF, NASA, ONR, DARPA, Aptima, NPS, GM, Toyota and many others. He is an elected Fellow of IEEE and of the Connecticut Academy of Science and Engineering. He obtained his PhD in control and communication systems from the University of Connecticut in 1981, where he is currently the UTC Professor in Systems Engineering in the Electrical and Computer Engineering department.
Somnath Deb, Ph.D.
Co-founder, President, CTO at Qualtech Systems, Inc.(QSI)
Somnath co-founded Qualtech Systems, Inc. in 1993, and is currently its President and CTO. For the first 20 years since its founding, Somnath, first in his role as Chief Scientist, and later as the CTO, worked tirelessly with fellow Qualtechers to develop the core technologies in diagnostics that are at the heart of QSI’s products today. Along the way, QSI has been established as a leader in Integrated Diagnostics and Health Management technologies, having been recognized twice by NASA with the Space Act Awards. Since assuming the role of President of QSI in 2007, he has transformed QSI from an R&D company to a product company, with QSI deriving more than half its revenue from product licensing. Over the last 5 years, QSI has positioned its diagnostics products for the broader market of field service and remote diagnostics of high value assets in high-tech industries like semiconductor and medical equipment makers, while establishing its products as the de facto standard for NASA Constellation and Space Launch Systems programs. His passion is to connect technology with business, helping customers realize the full benefits of QSI’s product portfolio in field service organizations of high-tech equipment manufacturers.
Sudipto Ghoshal, PhD.
COO, Vice President of Engineering
Sudipto has technical and management oversight for both Product Development and Professional Services departments at Qualtech Systems, Inc. His primary responsibilities are to develop and execute company-wide strategic decision-making in service and product development, revenue generation for the services sector and operational execution for both services and product development. While assuming management responsibilities, Sudipto is also actively involved in the development of algorithms and capabilities for efficient system test and diagnosis for all of QSI’s software. Prior to joining QSI in 1997, Sudipto worked at Netscape Communications as a software architect for their browser based video conferencing solutions. Sudipto received his undergraduate engineering degree from the Indian Institute of Technology (IIT) in India and a PhD from the University of Connecticut. Sudipto also has an MBA from the Kelley School of Business, Indiana University.
VP Business Development and Chief Evangelist
At Qualtech Systems, Inc., Bob uses his 30+ years of experience in senior management, operational positions, and management consulting to expand the strategies of Service Intelligence. Bob has managed multi-million dollar P&L consulting practice, field service operations and business groups responsible for the design and deployment of worldwide systems. His thought leadership and innovative business transformation support ensured several Fortune 500 companies built world-class global processes and practices. It has become clear that we cannot do it all ourselves, we must partner with experts in all facets of service, so Bob has provided leadership to some of the best of the best industry solutions providers.
Bob’s expertise in all facets of service management, operations, logistics, program and project management, and implementation has helped companies save millions of dollars by dramatically improving work processes. Some of his clients include: Sony, Microsoft, KLA-Tencor, Philips Medical, Applied Material, Varian Medical, Abbott Medical, HP, Agilent, Carrier, Otis, Tyco-ADT, Simplex, 3M, Gulfstream and many others.