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FAQ

Modeling and Analysis

  • Modeling

    • How much of the model is reusable?
    • What is a TEAMS Model?
    • Why does Asymmetric test have the condition “Pass outcome functions <= Union of fail outcome(s) functions" in TEAMS-Designer’s Test properties dialog?
    • How do I create a test with multiple outcomes?
    • The components in my system are mostly mechanical, fluidic, and pneumatic. Can I model this application with the TEAMS software suite?
    • What are “Operational Check” tests?
    • How do I remove a function mapper on a module?
    • Is it possible to add my own hierarchy labels?
    • How do I map a function in a module?
    • Why can’t I add a function to a module?
  • Advanced Modeling: Mappers and Blockers

    • How are function-mappings applied?
    • How does a function blocker affect function mappings in a module?
    • I want to use mappers and blockers but the button is not visible, what happened to it?
  • Analysis

    • What are “Operational Check” tests?
    • Why is a test not used in the diagnosis phase of a session and does not appear in the diagnostic tree?
    • How do I generate a dependency matrix report?
    • How do I perform an analysis on a model using only desired modules?
    • How do I perform an analysis of a model using only desired tests?

Setup and Configuration

  • System Requirement

    • What are the minimum system requirements for TEAMS-Designer ?
    • What are the minimum system requirements for TEAMS-IDE Server?
    • What are the minimum system requirements for TEAMS PackNGo?
    • What are the minimum system requirements for TEAMATE?
    • What are the minimum system requirements for TEAMS-RDS?
  • Download and Installation

    • How to Change TEAMS-RDS’ Tomcat Port
    • How do I setup TEAMS-RDS to send jobs via email to TEAMS-PackNGo or TEAMATE and receive session logs?
    • Does activating a TEAMS product require an Administrator?
    • How do I download my software?
  • License and Activation

    • How many concurrent sessions can TEAMS-RDS handle?
    • Where can I find QSI’s Master Agreement for Software LIcense and Support?
    • If I do not have current software support (ME&S), can I move a license from one computer to another?
    • How do I transfer a license from one computer to another?
    • My hard drive crashed or I re-installed my OS. How can I get a new license?
    • How long is my license valid?
    • How do I activate my TEAMS software?
  • Database Configuration

    • Uninstalling Microsoft SQL Server Express
    • How do I add an Oracle ODBC data source for a TEAMS-RDS database?
    • How do I add a MSSQL ODBC data source to a TEAMS-RDS database?
    • How do I add a MySQL ODBC data source to a TEAMS-RDS database?
    • Where can I find the ODBC Data Source Administrator utility?
  • Firewall and Security

    • How to bind AJP to localhost
    • What 3rd party libraries are being used by TEAMS products?
    • How to Change TEAMS-RDS’ Tomcat Port
    • How can TEAMATE synchronize data with TEAMS-RDS?
    • How to configure TEAMS-RDS for SSL
    • How do I set up TEAMS-RDS to encrypt PackNGo jobs
    • What are the ports used by the TEAMS software suite?
  • System Administration

    • How to Change TEAMS-RDS’ Tomcat Port
    • How do I configure TEAMATE to send Session Logs back to TEAMS-RDS via Email?
    • Where are the system error log files for TEAMS-RDS?
    • Where are the TEAMS models and session logs saved?
    • What are the recommended JVM settings for RDS?
    • What files and data should be backed up for TEAMS-RDS or TEAMS-IDE Server?
    • If I do not have current software support (ME&S), can I move a license from one computer to another?
    • How do I configure TEAMS-RDS to use Active Directory for authentication?
    • How do I transfer a license from one computer to another?
    • My hard drive crashed or I re-installed my OS. How can I get a new license?

TEAMS Toolset

  • TEAMS-Designer

    • What are the minimum system requirements for TEAMS-Designer ?
    • What 3rd party libraries are being used by TEAMS products?
    • Does TEAMS software suite support internationalization (international languages)?
    • The PDF diagnostic tree is missing characters?
    • Why does is the PDF diagnostic tree not being generated?
    • What are the additional features included in the FMECA add-on?
    • Are there any limitations on the size or complexity of an instrument or system I can monitor with TEAMS?
    • The components in my system are mostly mechanical, fluidic, and pneumatic. Can I model this application with the TEAMS software suite?
    • How can I forward a model to someone else?
    • How do I access the Test-Designer panel for a test?
  • TEAMS-RDS

    • How to bind AJP to localhost
    • What 3rd party libraries are being used by TEAMS products?
    • How to Change TEAMS-RDS’ Tomcat Port
    • How do I translate user interface strings in TEAMS-RDS to another language besides English?
    • How do I configure TEAMATE to send Session Logs back to TEAMS-RDS via Email?
    • How can I restrict access to systems using user groups in TEAMS-RDS?
    • How can I, as a TEAMS-RDS administrator, set my models to expire in TEAMATE after a period of time?
    • How many concurrent sessions can TEAMS-RDS handle?
    • Where are the system error log files for TEAMS-RDS?
    • Where are the TEAMS models and session logs saved?
  • TEAMATE

    • What 3rd party libraries are being used by TEAMS products?
    • How do I configure TEAMATE to send Session Logs back to TEAMS-RDS via Email?
    • How can I, as a TEAMS-RDS administrator, set my models to expire in TEAMATE after a period of time?
    • How do I configure TEAMS-RDS to use Active Directory for authentication?
    • How can TEAMATE synchronize data with TEAMS-RDS?
    • How do I setup TEAMS-RDS to send jobs via email to TEAMS-PackNGo or TEAMATE and receive session logs?
    • What are the minimum system requirements for TEAMATE?
    • How do I configure TEAMATE to connect to a TEAMS-RDS server?
    • How does TEAMATE access models located in the TEAMS-RDS server?
  • TEAMS-RT

    • Do I need to send the outcomes of all the tests each time I send test results to TEAMS-RT?
    • How may I monitor my TEAMS-RT session using TEAMS-RDS?
    • What is TEAMS-RDS TEAMS-RT SDK?
    • When I run Sensor Agent (or my client application), I receive the following return code : 40. What does that mean?
    • Which platforms are supported by TEAMS-RT?
  • PackNGo

    • How do I set up TEAMS-RDS to encrypt PackNGo jobs
    • How do I setup TEAMS-RDS to send jobs via email to TEAMS-PackNGo or TEAMATE and receive session logs?
    • How may I send a PackNGo job to a remote technician?
    • Where can I download TEAMS PackNGo?
    • What are the minimum system requirements for TEAMS PackNGo?
  • TEAMS-IDE Server

    • What 3rd party libraries are being used by TEAMS products?
    • How to Change TEAMS-RDS’ Tomcat Port
    • How do I configure TEAMATE to send Session Logs back to TEAMS-RDS via Email?
    • How many concurrent sessions can TEAMS-RDS handle?
    • Where are the system error log files for TEAMS-RDS?
    • Where are the TEAMS models and session logs saved?
    • What are the recommended JVM settings for RDS?
    • What files and data should be backed up for TEAMS-RDS or TEAMS-IDE Server?
    • How do I configure TEAMS-RDS to use Active Directory for authentication?
    • Uninstalling Microsoft SQL Server Express

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