Diagnose Before Dispatch (DBD)

December 05, 2012

by SD

Health Management, Medical, Semiconductor

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This blog theme is for any questions or points of view that relate to improving your ability to Diagnose the true issue and either solve or dispatch the correct Service Agent to solve the problem.

About the Author

Somnath Deb, Ph.D., is founder, President and CTO of QSI, and a recognized expert in the field of diagnostics and reasoner technology. His passion is to help field service organizations of High-tech equipment manufacturers improve their Quality of Service (QoS) while lowering their Cost of Service (CoS) using QSI's products portfolio.

Diagnose Before Dispatch (DBD)

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