QSI provides SQL scripts to create a database called ‘RDS’ with all the required tables. It is highly recommended the default usernames and passwords be modified by editing the scripts prior to creating the RDS database. For security reasons, we are only listing the default accounts, but not the default passwords, which can easily be read and altered in the SQL scripts.
Default Database User Accounts:
|qsi||User to administer the TEAMS-RDS database|
|rds||User to connect to the database from TEAMS-Designer and TEAMS-RDS as it has limited privileges.|
Default TEAMS-RDS accounts and Roles
|TEAMS-RDS Username||TEAMS-RDS Primary Role|
|Christy||Call Center Agent|
|Chris||Call Center Agent Plus|