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Recent Items

The PDF diagnostic tree is missing characters?

February 15, 2013
by Kristian Balinski
Comments are off
The Arial Unicode MS (ARIALUNI.TTF) font allows the display of characters in most languages. QSI software does not bundle the Arial Unicode font.  If you are developing models in international languages, such as Chinese, we recommend installing this font (if not already installed on y
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Why does is the PDF diagnostic tree not being generated?

February 15, 2013
by Kristian Balinski
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In order to generate the PDF diagnostic tree, Microsoft .NET Framework 4.5 32-bit must be installed on your computer.  If it;s not installed, it is available by Microsoft at http://www.microsoft.com/en-us/download/details.aspx?id=30653.
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How may I send a PackNGo job to a remote technician?

February 15, 2013
by Kristian Balinski
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There are two scenarios in which TEAMS-RDS may send a Pack-N-Go job to remote technician.  The first is the ability for any “Remote Technician” user to take their current session off-line.  The second scenario involves a “Call Center Agent” user passing on the
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