Before a user can start troubleshooting systems, they need to configure TEAMATE’s repository locations. TEAMATE needs to know two locations, the location of the TEAMATE model files and the location to place the session logs. By default, TEAMS-RDS will store and receive TEAMATE files via HTTP(s). Follow the steps below to configure TEAMATE to connect to a TEAMS-RDS repository via HTTP(s):
- Launch TEAMATE.
- Select “Synchronization” from the Tasks menu.
- Under “Model Consolidation” select “http(s)” for the repository type and enter the repository location for the model files. In a default server configuration, the model location is “http://<server_address>/RDS/synchronization/models“.
- Under “Log Synchronization” select “http(s)” for the repository type and enter the repository location for the log files. By default, the log repository is located at “http://<server_address>/RDS/synchronization/logs“.
- Click on “Update” to test the configuration settings. Upon success, a message will be displayed above the configuration settings. If an error occurs, please consult your TEAMS-RDS administrator for further information. The repository locations may have been changed from their default locations.
Once the repositories are configured, we can start downloading the TEAMATE model files from the TEAMS-RDS server. Select “Consolidate Models“, a list of all the TEAMATE models available to you are displayed. Check all of the models you wish to download and click on “Update“. Once you have downloaded the models you may begin troubleshooting by selecting “Troubleshoot System” from the Tasks menu.