TSIA Selects Minntech and QSI to Present “Remote Services Made Simple” at Technology Services World Conference in Las Vegas
Minntech and QSI to Share Remote Service Strategies with TSW Attendees
Qualtech Systems Inc, East Hartford, CT and Minntech Corp., Minneapolis, MN, today announced they been selected as featured speakers by the Technology Services Industry Association (TSIA) at the Technology Services World (TSW) conference, being held October 18-20 at The Mirage Resort in Las Vegas, Nevada. TSIA is the technology services industry’s largest and most vibrant association.
TSW is the technology services industry’s premier conference event, bringing together the brightest minds and top decision makers in the market space. At TSW 2010 Las Vegas, presenters explore areas that represent key leverage points in running a profitable and highly performing services business. Additionally, the agenda will feature recent TSIA research that provides fact-based evidence of the most effective strategies and tactics that produce sought-after business results and greater levels of success.
“Presenters at Technology Services World are selected from a long list of applicants,” said Trisha Bright, vice president of conferences for TSIA. “Qualtech Systems Inc. (QSI)” was selected due to the timeliness and relevance of their topic to our industry, and also because of their strong reputation as a leading-edge organization in our market space. We are pleased to have them be a part of TSW in Las Vegas.”
QUALTECH SYSTEMS, INC. (QSI) makes software that captures the knowledge of how a system fails and uses that knowledge to design for testability, to improve system health, and to make troubleshooting, telemaintenance and field separation service more efficient. QSI’s TEAMS helps customers capture information about how their equipment might fail, so they can keep it working. The software improves fault isolation, reduces maintenance time and cost, reduces false removals, and increases equipment availability.
Minntech Corporation is a leading medical device manufacturer, applying advanced technologies in electronics, solutions, fibers and plastics. The company’s core technologies are used in dialysis, reprocessing and sterilants, cardiosurgery and filtration and separation.
Somnath Deb, President and Chief Technology Officer of QSI stated, “We need our Service Agents to service more equipment and always perform like the experts. The key assets needed for service are skills, material, knowledge and tools, all of which must be optimized and planned. In today’s world of complex equipment we must all improve the way we diagnose before we dispatch these assets, to ensure they are the right asset, in the right place at the right time at a cost that is within our business model. In our presentation, we will demonstrate how clients have used new approaches to address these challenges. Attendees will walk away from this session with specific ideas and techniques that they can use tomorrow to deliver better, more efficient service to their clients. These techniques and tools are truly innovative and will increase overall service performance and reduce costs.”
“The QSI Solution really does allow our Service Agent to do a better job of diagnosing the customer issue. They all perform like experts.” Amos Schindler, Sr Director Minntech Global Service and Support.
More information on Technology Services World can be found at www.technologyservicesworld.com.
About Qualtech Systems, Inc.
Founded in 1993, QSI is a privately owned company, based in East Hartford, Connecticut with commercial representatives in China. QSI’s Intelligent Software Solutions enable OEMs and Service and Maintenance organizations to reduce the design, development, support time and costs associated with complex equipment and critical systems. The company’s quality management system is certified to ISO9001:2000 standards. Find QSI online at www.teamqsi.com.
Media Contact for QSI: Roger McIntyre
860-257-8014
roger@teamqsi.com
About Minntech
Minntech Corporation is a leader in developing, manufacturing, and marketing medical devices, sterilants, and water purification products. Minntech is expanding into new businesses based on its internally developed core technologies in hollow fiber membrane devices, chemical sterilants, dialysis solutions, and electronic products. The Company’s products are used in kidney dialysis, open-heart surgery, endoscopy, and in the preparation of pure water for medical, industrial and laboratory use. Minntech, founded in 1974 and publicly held since 1983, employs approximately 400 people. Minntech has been redefining excellence for over 25 years. Find Minntech online at www.minntech.com.
Media Contact for Minntech:
About TSIA
The Technology Services Industry Association (TSIA) is the leading association for the technology services and support industry. Our ranks include thousands of services executives, managers, and professionals from around the globe, representing the world’s leading technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT and telecom, consumer technologies and carriers, healthcare and healthcare IT, and industrial automation. www.tsia.com.
Media Contact for TSIA: Suzanne Hite
410-774-5322
Suzanne.hite@tsia.com
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