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Qualtech Systems, Inc. Announces Order from Orbotech Ltd

Wethersfield, Connecticut. 1-Mar-2004 - Qualtech Systems, Inc. (QSI) today announced the operational deployment of "TEAMATE ", an advanced diagnostic and health management solution to be used by Orbotech Ltd (NASDAQ/NM SYMBOL: ORBK) field service engineers worldwide. "Using TEAMATE , Orbotech expects to enhance service quality by elevating the performance of each service engineer to an expert level, thus improving Mean Time to Repair (MTTR)", said Orbotech Corporate Director for Customer Support, Oz Desheh: "After an extensive evaluation process, we selected TEAMATE from our short list because of its intuitive knowledge engineering capabilities and its diagnostic accuracy- two critical elements required for maintaining sophisticated inspection systems."

In practice, Orbotech FSEs (Field Service Engineer) faced with a problem will enter the initial machine failure symptom(s) or error codes into TEAMATE which will then guide them step-by-step through the troubleshooting process, suggesting additional symptoms to look for, which tests to perform, what repair action(s) to take, and finally what repair verification steps are needed. The TEAMATE solution is based on two components. The first is a graphical modeling tool used by Orbotech engineers to compile their knowledge, experience, and expertise into well-structured knowledge bases. The second is a universal diagnostic engine that accesses these knowledge bases and provides optimized troubleshooting guidance on a FSE laptop computer.

On a regular basis, troubleshooting log files will be downloaded to the TEAM-RDS (Remote Diagnostic Server) database to generate various reports, update knowledge base parameters, and identify potential knowledge base refinements/updates. The whole service organization will ultimately have access to a comprehensive knowledge base that represents the collective work done by the entire service force over the life of the equipment.

"When equipment fails, the challenge is to get it back on line as quickly as possible. This is particularly critical in today's manufacturing industry where downtime is incredibly expensive," said Kevin Cavanaugh, COO of Qualtech Systems, "Given the complexity of Orbotech equipment, time-to-repair really hinges upon the skills, experience, and knowledge of individual field service engineers. TEAMATE offers a truly revolutionary concept in this regard, because it enables organizations like Orbotech to elevate all field service and help desk engineers to an expert level."

Shimshon Sayag, Orbotech's Corporate VP for Operations & Customer Support adds, "Considering the fact that our installed base is spread over 3 continents, several different languages and time zones, achieving consistent service performance across the entire field force is a challenging objective. We expect that TEAMATE will help us achieve this objective."

Orbotech is a world leader in providing yield-enhancing, production support solutions for specialized applications in the supply chain of the electronics industry, principally for printed circuit boards (PCBs) and flat panel displays (FPDs). The Company designs, develops, manufactures, markets and services automated optical inspection (AOI) systems for bare and assembled PCBs and for FPDs, and imaging solutions for PCB production. The Company's innovative AOI, imaging and computer-aided manufacturing (CAM) technologies enable customers to achieve the increased yields and throughput essential to remaining at the forefront of electronics production. Through its subsidiary, Orbograph Ltd., the Company also develops and markets automatic check reading software to banks and other check processing organizations. Of Orbotech's employees, more than one quarter are scientists and engineers, who integrate their multi-disciplinary knowledge, talents and skills to develop and provide sophisticated solutions and technologies designed to meet customers' long-term needs. Orbotech maintains its headquarters and its primary research, development and manufacturing facilities in Israel, and more than 30 offices worldwide. The Company's extensive network of marketing, sales and customer support teams throughout North America, Europe, the Pacific Rim, China and Japan deliver its knowledge and expertise directly to customers the world over. For more information visit www.orbotech.com. About Qualtech Systems, Inc. Qualtech (QSI) is a recognized leader in software products and engineering services for advanced diagnostics and systems health management. QSI products enable OEMs & Maintenance organizations to reduce the cost of design, development, and life cycle support of complex systems. The company's products have demonstrated troubleshooting time reductions of over 75% while increasing system availability by more than 30%. Recognized by NASA and Aviation Week for technology innovation, QSI's software enables equipment manufacturers and support organizations to generate new "aftermarket" service revenues and distinguish themselves with state-of-the-art "telemaintenance" capability. For more information visit www.teamqsi.com.